Are we actually responsible for VAT/Other Taxes
Unfortunately yes!
I have no way to charge these via backer kit as each country and then each bit of a country can have different rules/laws and variations in how much they charge.
Post will be declared as the value you backed, and any charges that happen due to that are on you to pay.
Last updated: March 05, 2024 06:23
How can i work out what my final amount will be?
If you aren’t adding any Add-ons post campaign simply add your pledge amount to the shipping amount listed in the shipping section!
E.g A single pin (£8) + Uk shipping (£3) will be £11 at the end.
Last updated: March 05, 2024 06:25
I can see my parcels shipped but i have no tracking??
If you haven’t purchased tracking as an ADD-ON there is no tracking. Royal Mail doesn’t generate anything but a faux number for post without tracking unfortunately
The post will take a variable amount of time to arrive due to multiple reasons that are out of my control. So in a similar vein there is no way to guarantee arriving by X date, but purchasing tracking does upgrade the post to special and thus faster
Last updated: March 05, 2024 06:27
Backerkit?? Whats that??
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
Last updated: March 05, 2024 06:29
When do we actually get charged then?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
Last updated: March 05, 2024 06:30
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: March 27, 2024 13:55
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Last updated: March 27, 2024 13:55
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
Last updated: March 27, 2024 13:55
I'm being charged for shipping is that right?
Yes, backer kit doesn’t charge for shipping during the campaign, only during the survey!
Last updated: April 16, 2024 05:37
I can see my parcels shipped but i have no tracking??
If you haven’t purchased tracking as an ADD-ON there is no tracking. Royal Mail doesn’t generate anything but a faux number for post without tracking unfortunately The post will take a variable amount of time to arrive due to multiple reasons that are out of my control. So in a similar vein there is no way to guarantee arriving by X date, but purchasing tracking does upgrade the post to special and thus faster
Last updated: April 16, 2024 05:37
Are we actually responsible for VAT/Other Taxes
Unfortunately yes! I have no way to charge these via backer kit as each country and then each bit of a country can have different rules/laws and variations in how much they charge. Post will be declared as the value you backed, and any charges that happen due to that are on you to pay.
Last updated: April 16, 2024 05:38
Current Estimated Shipping Date: August 2024
Last Updated At: 04/15/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.